Current Vacancy

Floor Manager

Apply now Job no: 563252
Work type: Full Time
Location: Ravenswood
Categories: Sales

Join our pre-opening team for Harvey Norman Ravenswood and make history! We are opening a brand new store and we need your help.  

Harvey Norman has a great track record of providing high quality products and outstanding customer service through friendly and knowledgeable staff.  Working here provides variety and challenge, and the opportunity to learn from some of the best in the business.  Take your career a step further and get on the fast track! 

This is a full time position in our Ravenswood store.

In this role you will:

• Lead the sales team to perform to the best of their abilities and go beyond expectations
• Assist the Proprietor to plan and implement sales strategies to meet and exceed targets
• Manage and develop relevant employees through effective recruitment, training, coaching and performance management (as required by the Proprietor)
• Manage floor operations, including floor employees, delegate tasks and ensure their completion to maintain high levels of customer service
• Assist in Computer department merchandising, presentation, promotional displays, and correct ticketing
• Comply with all Company Policies and Procedures and monitor employee adherence
• Assist the Proprietor as required to ensure operations and administration of the Department is maintained including stock related queries/activities; purchase orders, credit claims etc
• Maintain strong, effective relationships with suppliers,  and internal and external customers
• Manage the department in the absence of, or on request of the Proprietor
• Work on a rotating roster including weekends and public holidays as required by the Business.

 The skills and experience you'll need to bring with you include:

• Proven leadership ability with a driven attitude to succeed
• Relevant consumer electronics retail management experience (at least 2 years)
• Thorough knowledge of the products sold in the Computers department
• Proven sales coaching ability
• Strong communication and interpersonal skills with ability to influence and establish rapport
• Proven retail sales ability with a genuine 'customer first' approach in a retail environment selling consumer electronics products
• Numeracy skills with an ability to understand calculations such as gross profit; ability to understand sales reports and adjust selling accordingly
• The ability to cope with a busy fast paced work environment
• Demonstrated analytical and problem solving skills
• Computer literate and comfortable with technology
• Ability to think on your feet and make decisions
• Being full of energy, ambitious and confident and positive
• Be friendly, down to earth, approachable and have a good sense of humour.

Apply online if you feel this is the place to be!