Current Vacancy

Junior Systems Administrator

Apply now Job no: 568479
Work type: Full Time
Location: Manukau
Categories: NZ Head Office

About the Role

We are seeking a motivated and detail-oriented Junior System Administrator to join our dynamic IT team. This role is ideal for someone early in their IT career who is eager to grow their technical skills while supporting day-to-day IT operations, help desk services, and project work. You’ll work closely with the System Administrator and IT Manager, providing support across New Zealand and Australia.

Key responsibilities include:

• Respond to and resolve ServiceNow help desk tickets within agreed SLAs.
• Deploy, configure, and dispatch IT equipment to stores and internal teams.
• Maintain accurate IT inventory and process related invoices.
• Troubleshoot hardware, software, and network issues for end users.
• Support the System Administrator on infrastructure and software projects.
• Collaborate with Australian IT teams to resolve cross-regional issues.
• Participate in IT initiatives and projects as directed by the IT Manager.
• Maintain clear documentation and ensure compliance with IT policies.

 About you:

• Experience in an IT support or help desk role.
• Familiarity with ServiceNow or similar ticketing systems.
• Basic knowledge of Windows/macOS, Microsoft 365, and networking.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work collaboratively in a team environment.
• Certificate or diploma in IT, Computer Science, or related field.
• Experience supporting remote or multi-site teams, desirable.
• Exposure to IT projects and deployments, desirable.

 About Us

Harvey Norman was introduced to New Zealand in 1997, since then we have become a household name, with over 45 stores nationwide plus offsite warehouses, commercial offices and the Auckland Support Office. Our diverse team is made up of over 2000 individuals who each bring a uniquely dynamic expertise to the workforce. Harvey Norman continues to grow throughout New Zealand with new stores opening each year and our team grows with us.

We pride ourselves on being a market leader and have a great track record of providing high quality products and outstanding customer service. Here at Harvey Norman we are proud to boast that all our General Managers and retail Store Managers have been promoted from within the business. This is your opportunity to learn from the best and grow to be one of the best!

About the benefits

Our staff make our brand amazing and over the last 25 years have built our business into one of NZ’s leading retailers. Working with us means you get access to some exclusive staff perks, including:

• Discounted; gym membership, eye care, dental care and banking products.
• Exclusive staff discounts on our products.
• Access to Employee Assistant Programme Services (Raise).
• Long service recognition at each of your 5-year milestones.

At Harvey Norman it’s never just a job, it’s a career. If you’re the kind of person who’s dedicated, people-oriented, loves tackling new challenges and has an interest in retail, you’re perfect for us. You’ll be encouraged to show your entrepreneurial side and, if the opportunity arises, explore a role you feel best suits your skill set.

Don’t miss this opportunity, APPLY NOW!